Raven DeLune Agency Data Protection Policy

Effective Date: January 1, 2024
Last Updated: September 1, 2024

1. Introduction

At Raven DeLune, we are committed to safeguarding the privacy and personal data of all our clients, partners, and website visitors. This Data Protection Policy outlines how we collect, use, protect, and share your personal data in accordance with the General Data Protection Regulation (GDPR) and global data protection standards.

2. Data Controller

Raven DeLune ("we," "our," or "us") acts as the Data Controller for the purposes of GDPR and other relevant data protection legislation.

3. Personal Data We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, social media profile handles.
• Payment Information: Billing address, payment card details.
• Professional Information: Work experience, portfolio, performance metrics.
• Technical Data: IP address, browser type, operating system.
• Communication Data: Messages or inquiries sent to us.

4. Legal Basis for Processing

We process personal data based on:

• Consent
• Contractual Necessity
• Legal Obligation
• Legitimate Interests

5. How We Use Your Data

We use personal data to:

• Provide Our Services
• Communication
• Improve Our Services
• Comply with Legal Obligations

6. Data Sharing

We will never sell your data to third parties but may share it under specific circumstances as outlined in our policy.

7. International Data Transfers

Your data may be transferred to and stored in countries outside the European Economic Area (EEA), with appropriate safeguards in place.

8. Data Retention

We retain personal data only as necessary to fulfil the purposes outlined in this policy.

9. Your Rights

You have rights regarding your personal data as outlined in our policy, including access, rectification, and erasure.

10. Security of Your Data

We implement appropriate security measures to protect your data.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

12. Complaints

You have the right to lodge a complaint with relevant data protection authorities.

13. Policy Updates

We may update this policy, with notifications of significant changes posted on our website.

Contact Us
For any questions about this policy, please contact us at:
Email: ravendeluneagency@gmail.com

Raven DeLune Agency Refund Policy

Effective Date: January 1, 2024
Last Updated: September 1, 2024

1. Eligibility for Refunds

Refunds are applicable only to services purchased through our secure online payment system. If you are dissatisfied with our services, you may request a refund within 14 days of the date of purchase. Refunds will only be considered if the services provided have not met the agreed-upon scope or quality standards.

2. Refund Request Procedure

If you are dissatisfied with the services provided, follow these steps:

• Contact Us: Email us at ravendeluneagency@gmail.com or reach out via the contact form on our website.
• Submit a Complaint: Provide a detailed description of the issues you've encountered, including your order number and supporting documentation.
• Review Process: Our team will review your complaint within 5 business days of receiving your request.
• Resolution: We will contact you via email with the outcome of our investigation.

3. Conditions for Refunds

If we find that the services provided were not as described or did not meet our standards, a full refund will be issued. Partial refunds may be granted in cases where some services were delivered satisfactorily. Refunds will be processed within 7 business days of approval and credited back to the original payment method.

4. Exclusions

Refunds will not be granted for services fully delivered as per the agreed-upon scope. Custom or personalised services are non-refundable unless there is a fault on our part.

5. Amendments to Policy

Raven DeLune Agency reserves the right to modify this Refund Policy at any time. Changes will be communicated via our website.

Raven DeLune Agency Cookies Policy

Effective Date: January 1, 2024
Last Updated: September 1, 2024

1. Introduction

This Cookies Policy explains how Raven DeLune Agency uses cookies and similar tracking technologies to enhance your experience on our website.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences and visits.

3. How We Use Cookies

We use cookies for various purposes, including:

• Understanding user preferences
• Analyzing site traffic and usage patterns
• Improving our services

4. Managing Cookies

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

5. Changes to This Policy

We may update this Cookies Policy from time to time. Changes will be communicated via our website.

Raven DeLune Agency Child Protection Policy

Effective Date: January 1, 2024
Last Updated: September 1, 2024

1. Introduction

Raven DeLune Agency is committed to ensuring the highest standards of ethical responsibility and legal compliance in all our operations. We recognise our duty to protect children and vulnerable individuals from exploitation and harm, particularly in the digital environment. This policy outlines our commitment to child protection and the responsibilities of our clients.

2. Zero-Tolerance Policy

We maintain a strict zero-tolerance policy towards:

• Child Exploitation: Any content depicting minors engaged in sexual activities, or any form of child pornography, is strictly prohibited.
• Illegal Content: The promotion of bestiality, animal cruelty, or any illegal activities is not tolerated.
• Underage Content: We do not allow explicit content involving individuals below the legal age of consent as defined by local and international laws.

3. Client Responsibilities

All clients engaging with Raven DeLune Agency must:

• Implement Age Verification: Establish and enforce strict age verification protocols to ensure that all performers are of legal age.
• Content Moderation: Develop and maintain content moderation systems that prevent the upload or distribution of illegal content, including explicit materials featuring minors or animals.
• Legal Compliance: Provide proof that their operations comply with all relevant local, national, and international laws governing adult content and sexual conduct.

4. Ongoing Monitoring and Reporting

Raven DeLune Agency will actively monitor the content and marketing materials provided by clients. Should any illegal or harmful content be discovered, we will take immediate action by:

• Suspension of Services: Temporarily pausing services while an investigation is conducted.
• Reporting to Authorities: Notifying the appropriate law enforcement agencies and fully cooperating with investigations.
• Content Removal: Removing any marketing materials or advertisements that violate our policy from all platforms.

5. Collaboration on Child Safety Initiatives

We encourage clients to participate in child safety initiatives by:

• Raising Awareness: Collaborating with child protection organisations to promote awareness about the importance of safeguarding children.
• Best Practices: Advocating for industry-wide best practices regarding the ethical and legal distribution of adult content.
• Education: Providing education to consumers and content creators about the significance of reporting suspicious or illegal content and protecting children online.

6. Reporting Violations

If anyone becomes aware of a violation of this policy, they are encouraged to report it to Raven DeLune Agency immediately. We will review and investigate all reports confidentially and take appropriate action to resolve any violations.

7. Commitment to Ethical Practices

Raven DeLune Agency believes in the importance of ethical practices, especially in industries dealing with sensitive content. We are dedicated to promoting safe, legal, and responsible content and ensuring the safety and well-being of minors and vulnerable individuals. Our agency will continue to enforce strict standards to prevent the spread of illegal and harmful material while collaborating with clients to foster a safer online environment.

8. Governing Law

This policy shall be governed by and construed in accordance with the laws of The Republic of Cyprus.

9. Contact Information

For any questions regarding this Child Protection Policy, please contact us at:
Email: ravendeluneagency@gmail.com

At Raven DeLune, we believe in being upfront and clear about how we operate. Sometimes, we work with third-party introducers—meaning if you sign up for a service or platform through a link we provide, we may receive a small commission from them. The key thing? It never affects your costs or earnings. You get exactly what you’re owed, and the third party covers any bonus we receive.

These commissions help us maintain our site, create helpful resources, and offer ongoing support for creators like you. We reinvest it into growing this community, ensuring you can access the latest tools, tips, and industry insights to succeed.

We appreciate your trust and thank you for being part of the Raven DeLune family!